Shipping and
Return Policy
Last Updated: 14 April 2025
Thank you for shopping with Sword of God Jewelry. We want you to be completely satisfied with your purchase. Please read our Shipping and Returns policy carefully.
Shipping Information
Processing Time
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Orders are typically processed within [1-3 business days]. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods
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We offer various shipping options, including [Standard, Expedited, etc.]. Shipping costs will be calculated at checkout based on your location and chosen shipping method.
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We utilize USPS ground advantage. If you want expedited shipping, you can contact us and request it at your own extra expense.
Delivery Time
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Delivery times vary based on the shipping method selected and your location. Generally, you can expect delivery within [2-5 business days] for standard shipping. Expedited options may be available for faster delivery.
International Shipping
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We now ship to 140+ countries outside the United States.
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Overseas shipments have higher shipping costs which is subject to change.
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Customs may, in some rare circumstances, delay or place a hold on overseas shipments and even incur additional fees for package delivery.
Returns Policy
Return Window
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We want you to love your purchase! If you are not completely satisfied, you may return items within [14 days] of receipt for a full or partial refund, provided they are in original condition.
Eligibility for Returns
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To be eligible for a return:
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Undamaged and in new condition still.
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Proof of purchase is required (e.g., order number or receipt).
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Return Process
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Contact us at our "Contact Us" form or "Let's Chat" button to initiate a return.
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We will provide you with instructions on how to return the item.
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Please package the item securely to prevent damage during return shipping. We highly recommend you save the packing your item comes in to save yourself from spending money on return packaging.
Refunds
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Once we receive your returned item, we will inspect it and process your refund within [5-10 business days]. Refunds will be issued to the original payment method used at checkout. If there are issues, we will contact you.
Exchanges
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If you received a defective or incorrect item, please contact us. We will arrange for an exchange or replacement at no additional cost, pending return of original product.
Non-Returnable Items
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Certain items may be non-returnable, including [custom or personalized items, or any other exceptions]. Please check the product description for specific return eligibility.
Damaged or Lost Items
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If you receive a damaged item, take pictures and contact us, and we can arrange a return or exchange.
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If your package is lost, we will work with USPS to resolve your issue. You can also contact your local postmaster for assistance and to file a complaint with your delivery.